Privacy Policy

This Privacy Policy is prepared by Filova ("we", "us", "our") for services offered at filova.com.tr. As data controller, your personal data is processed in accordance with GDPR and applicable data protection laws.

Contact: info@filova.com.tr

When you use our contact form, we collect:

• Full name • Email address • Message content • IP address (for spam/security purposes, not stored persistently)

When you visit our website, the following may be technically processed: browser type, device information, page access date and time.

Your personal data is processed for the following purposes:

• Responding to your contact request (GDPR Art. 6(1)(b): contract performance) • Preventing spam and abuse (GDPR Art. 6(1)(f): legitimate interest) • Compliance with legal obligations (GDPR Art. 6(1)(c))

No email marketing or automated profiling is performed.

Contact form data is retained for a maximum of 1 (one) year. After this period, data is permanently deleted.

Your personal data is never sold or rented. It may only be shared in the following cases:

• Email delivery infrastructure: Resend (USA) — used solely to deliver contact form emails. Resend is GDPR-compliant and processes data under standard contractual clauses. • With official authorities when legally required

Our site uses the following cookies:

• NEXT_LOCALE: Remembers your language preference. Session-based or stored up to 1 year. • filova-cookie-consent: Records your cookie consent.

No third-party analytics or advertising cookies are used.

You have the following rights under applicable data protection law:

• Right to access your personal data • Right to rectification of inaccurate data • Right to erasure ("right to be forgotten") • Right to restriction of processing • Right to data portability • Right to object to processing • Rights related to automated decision-making

To exercise your rights, write to info@filova.com.tr. Requests are answered within the legally required period (30 days).

This policy may be updated as needed. Material changes will be announced on the website. The current version is always published on this page.